{"id":12,"date":"2026-07-19T20:26:14","date_gmt":"2026-07-20T00:26:14","guid":{"rendered":"https:\/\/lightcyan-heron-751688.hostingersite.com\/?page_id=12"},"modified":"2026-07-19T20:26:14","modified_gmt":"2026-07-20T00:26:14","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/surfacepro.shop\/vi\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"
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At\u00a0MYPCWORLD.NET INC<\/strong>, we strive to process orders quickly and provide excellent customer service. Please review our cancellation policy below.<\/p>\n

1. Customer Order Cancellations<\/h2>\n

Customers may request to cancel an order before it has been processed or shipped.<\/p>\n

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    Orders canceled before shipment will receive a full refund to the original payment method.<\/p>\n<\/li>\n

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    Once an order has been shipped, it cannot be canceled and must instead follow our Return & Refund Policy.<\/p>\n<\/li>\n

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    We cannot guarantee cancellation requests once an order has entered the fulfillment process.<\/p>\n<\/li>\n<\/ul>\n

    2. Seller (Trade-In) Cancellations<\/h2>\n

    If you are selling or trading a device to us:<\/p>\n

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      You may cancel the transaction any time before accepting our final purchase offer.<\/p>\n<\/li>\n

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      Once payment has been issued and ownership has transferred, the transaction is considered final unless otherwise required by law.<\/p>\n<\/li>\n

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      If a device has already entered our testing, refurbishment, recycling, or resale process, cancellation may no longer be possible.<\/p>\n<\/li>\n<\/ul>\n

      3. Order Cancellations by the Company<\/h2>\n

      We reserve the right to cancel or refuse any order or transaction for reasons including, but not limited to:<\/p>\n

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        Payment authorization failure<\/p>\n<\/li>\n

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        Pricing or listing errors<\/p>\n<\/li>\n

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        Inventory shortages<\/p>\n<\/li>\n

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        Suspected fraud or unauthorized activity<\/p>\n<\/li>\n

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        Inability to verify customer information<\/p>\n<\/li>\n

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        Product unavailability<\/p>\n<\/li>\n

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        Violation of our Terms of Service<\/p>\n<\/li>\n<\/ul>\n

        If we cancel an order after payment has been received, a full refund will be issued to the original payment method.<\/p>\n

        4. Refund Processing<\/h2>\n

        Approved refunds for canceled orders are typically processed within\u00a03\u201310 business days<\/strong>, depending on your payment provider or financial institution.<\/p>\n

        Processing times may vary by bank or credit card issuer.<\/p>\n

        5. Special Orders<\/h2>\n

        Products specially ordered, custom-configured, or reserved at a customer’s request may not be eligible for cancellation once the order has been placed or procurement has begun.<\/p>\n

        6. Contact Us<\/h2>\n

        To request an order cancellation, please contact us as soon as possible.<\/p>\n

        MYPCWORLD.NET INC<\/strong><\/p>\n

        Email: support@mypcworld.net<\/p>\n

        Phone: 470-851-4494<\/p>\n

        Business Hours: Monday thru Friday 10AM to 7PM EST TIME<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n

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